Terms of Service
Last updated: October 2026. Pending final legal review.
These terms govern your use of www.adglobalcorp.com and the services provided by AD Global Corp (“we”, “us”). By using this website or engaging our services you agree to them.
Our role
AD Global Corp is an Export Management Company and licensed U.S. importer of wine and gourmet food products operating in the United States, Europe and Latin America. We provide compliance, sourcing, market-development and commercial representation services as described on our service pages.
No affiliation with government agencies
AD Global Corp is a private company and is not affiliated with the U.S. Food and Drug Administration (FDA), the Alcohol and Tobacco Tax and Trade Bureau (TTB), or any other government agency. We help producers prepare and file registrations and requests; approval decisions rest solely with the relevant authority.
Prices, payment and scope
- Prices published on this site are fixed private service fees in USD for the listed scope of work.
- Standard services are paid in full up front. Larger commercial projects may be quoted with milestones.
- Government fees, where any apply, are quoted separately and passed through at cost. FDA charges no food-facility registration or renewal fee.
- A service begins once payment is confirmed by email; filings begin after your full dossier is complete and authorised.
- Each service covers one unit as stated (for example, one food facility or one qualifying sample request).
U.S. Agent term
Registration and renewal packages include a 12-month U.S. Agent appointment starting when the appointment is confirmed. Continued U.S. Agent coverage after that term is available separately; prices are provided on request.
Refunds and cancellation
- If you cancel, or we find your case is out of scope, before any work has started, you receive a full refund (less any non-returnable payment processing fees where permitted).
- “Work started” means we have begun preparation or eligibility review after you submit your dossier — not the moment you create an account or receive an automated email.
- After work has started, cancellations are resolved proportionately based on work completed. Once a filing has been submitted to an authority, it cannot simply be undone.
- Where sanctions or blocked-funds rules apply, we handle funds lawfully rather than automatically refunding.
Consultations
- A free fit call (about 15 minutes) determines fit and the next step. It does not include a written market plan or a technical dossier review.
- A strategy session (USD 100, 60 minutes) includes a concise written action summary within two business days. The fee is credited against one new market-entry engagement agreed within 30 days, one use, and is not applicable to filing fees.
- Reschedule or cancel at least 24 hours before the session for a free reschedule or full refund. Late cancellations may be offered one discretionary reschedule.
Compliance and sample waivers
- A TTB COLA waiver applies only to qualifying samples imported for trade-show use or soliciting orders — not for resale — and requires a physical signature from an individual authorised on the importer’s permit.
- Waivers do not remove duties, taxes, labelling conditions, prior-notice or state and local requirements. Government processing time is outside our control; current TTB guidance indicates waivers usually take about 15 days and cannot be expedited.
Market development and sourcing
- We pursue qualified buyers and partners diligently but do not guarantee placement, listings, sales or market access.
- We agree named products, target markets, activities and commercial terms in writing before chargeable representation work begins. Exclusivity is never implied by a website form or consultation.
- For sourcing we confirm our role (producer agent, buyer adviser or importing principal) before binding terms, and disclose applicable commissions or conflicts.
No guarantee of outcomes
Regulatory decisions, buyer interest and market outcomes depend on factors outside our control. Information on this site is general in nature and is not legal, tax or accounting advice.
Intellectual property
Content, images and branding on this website belong to AD Global Corp or its licensors and may not be reproduced without written permission. Producer and brand names shown remain the property of their respective owners.
Limitation of liability
To the maximum extent permitted by law, AD Global Corp’s liability for any claim arising from our services is limited to the fees paid for the specific service giving rise to the claim. We are not liable for indirect or consequential damages.
Governing law
These terms are governed by the laws of the State of Florida, USA, without regard to conflict-of-law principles.
Contact
Questions about these terms: info@adglobalcorp.com or through our contact form.
